Search
Try
Pages
HomeAsk once. Find it forever.FeaturesSearch, spaces, links, templates, historyHelp centerGuides for running a workspaceFAQPlans, product, data, supportAbout SelvianWhy we built it, company detailsContactPlans on request, questions, help
Reach us
Email contact@selvianllc.comWe reply by emailCall +1 970 293 1355Phone
contact@selvianllc.com

Questions,answered once.

If yours is not here, ask us. If it comes up often, it will end up on this page.

01

Plans and subscription

Why is there no pricing page?
Selvian is set up for each team: the number of people, sites and spaces changes what you need. Rather than a grid of plans that fits nobody, we prepare a plan and a quote on request.
How do I get a quote?
Write to contact@selvianllc.com or use the contact form. Tell us roughly how many people will use Selvian and how many teams or sites you have. We reply by email with a proposed plan.
How are subscription fees set?
Subscription fees are as set out in your order, for the subscription period stated there. Nothing is added that is not in the order.
Can we cancel?
Yes. Cancellation takes effect at the end of the subscription period in progress, as set out in your order and our Cancellation policy.
02

The product

Does Selvian write pages or answer questions with AI?
No. Your team writes the pages. Selvian keeps them organised, current and searchable, and shows people the passage that answers their question.
Can we use it across several sites?
Yes. Create a space per site or per team, and set who can read and edit each one.
Do new starters need training?
If they can use a search box, they can use Selvian. Onboarding paths give them the pages to read in order.
Can we bring our existing documents?
You can paste text into pages and rebuild procedures from templates. If you have a large set of documents, tell us what format they are in and we will tell you what is possible.
03

Data and security

Where is our content stored?
With a professional hosting provider. The list of our technical service providers is available on request.
Who can see our pages?
Only the people in your workspace whose role can read the space a page is in. We access content only to provide the service or when you ask us for help.
Is there a data processing agreement?
Yes. Our Data Processing Agreement applies to the content you put into Selvian, with SELVIAN LLC acting as your processor.
04

Support

How do we reach support?
By email at contact@selvianllc.com, or by phone at +1 970 293 1355. Include your workspace name so we can find it quickly.
Is there a help center?
Yes. The help center covers setting up spaces, writing pages, review dates, onboarding paths and roles.

Still wondering? Contact us or write to contact@selvianllc.com.